Legal

Accessibility Statement

Last Updated: 9 September 2026
Contents

1.Our commitment

As a service provider, we have a duty under the Equality Act 2010 to make reasonable adjustments so disabled people are not put at a substantial disadvantage using our site. This page tells you honestly where we stand today.

2.Conformance status

We are working towards WCAG 2.2 level AA, the current UK standard. verv.co.uk is partially conformant: some parts meet the standard, some do not yet, and this page names the gaps rather than glossing over them.

3.What we have already got right

  • Every image on the site carries alt text.
  • The page language is correctly set for screen readers.
  • Every page has one clear heading structure.
  • Main content, navigation and footer are all properly marked up for assistive technology.

4.Known limitations

  • The property search field has no accessible label for screen reader users. It relies on placeholder text alone.
  • There is no skip to main content link, so keyboard and screen reader users have to tab through the full header and navigation on every page.
  • There is no text-size or high-contrast control built into the site, though browser zoom and operating system settings work as normal.
  • Listing photos and floor plans are uploaded by landlords, and we do not currently generate alt text or a written description for them. This is the biggest real gap for a visually impaired renter, since photos and floor plans carry most of the information about a property.

5.What we are working on

We are prioritising alt text and structured descriptions for landlord-uploaded floor plans, since that is where the most information is currently locked behind an image with no alternative.

6.Reporting an accessibility problem

If you hit a barrier using the site, tell us at legal@verv.co.uk. We aim to respond within 5 working days, and if you cannot use the site at all we will help you directly through whichever channel suits you.

Habitae Limited, 24 Agamemnon Road, London NW6 1DY.

legal@verv.co.uk

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